Skip to main content
Iowa Judicial Branch
Main Content

eFile Help

Court staff is ready to help you in whatever way they can. Their role is to provide you with information, not legal advice. They have been instructed not to answer questions if they do not know the answer and may refer you to other resources to assist you in getting the information you need.

Legal Advice

Talk to a lawyer, if possible, before taking legal action to learn about your legal rights and options. If you are unsure whether you should use information on this website, talk to a lawyer who is licensed to practice law in Iowa.

Get help finding a lawyer.

What Court Staff Can and Cannot Do For You

Topic

Clerk of Court

Technical Help Desk

Your Attorney

Reset your password

 

Yes

 

Help you change your personal information

 

Yes

 

Look up your username

Yes

Yes

 

Find specific forms, user guides and instructions on the website

Yes

Yes

 

Assist with electronic filing questions

Yes

Yes

 

Explain how to request to be excused from electronic filing

Yes

Yes

Yes

Give you court-approved forms (forms might not be available for all legal problems)

Yes

 

Yes

Provide information on a court case, as allowed by law

Yes

 

Yes

Give you general information on court rules, procedures and local court practices

Yes

 

Yes

Help you fill out forms

Sometimes

 

Yes

Give you information about your court date

Yes

 

Yes

Give you information on how to schedule a hearing

   

Yes

Give you advice about whether you should file a case or whether you should take any particular action in a case

   

Yes

Give you legal advice

   

Yes

Tell you what to say in court

   

Yes

Tell you what a judge might do

   

Yes

Tell you what form you need

   

Yes

Contacting Court Staff

  Clerk of Court Technical Help Desk
Hours Hours vary by location Monday – Friday 7:00 a.m. – 5:00 p.m. 
(excluding State holidays and furloughs)
By Telephone Directory 800/831-1396
By Email Not available support@iowacourts.gov
© 2018 Iowa Judicial Branch. All Rights Reserved.