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Technical Help Desk

The Technical Help Desk can assist with the following topics. If you do not see your issue listed, please review the list of common issues to determine who can help you. 

Logging on and Changing Account Information

  • Recovering your user name
  • Resetting your password
  • Updating your postal or email address
  • Registering for the eFile System
  • Changing the name or address for a company or organization
  • Withdrawing from accounts

Navigating the eFile System 

  • Finding and viewing your cases and filings in the eFile System
  • Finding information about your cases within your eFile account 
  • Printing your documents for service

Technical Issues

  • Removing duplicate accounts in the eFile System
  • Problems logging on
  • Correcting documents that display blank
  • Understanding error messages received during filing
  • Resolving issues that cause error messages

Contact Us

Monday – Friday 7 a.m. to 5 p.m. excluding State holidays and furloughs. 

Create a new ticket or call 800-831-1396

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