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Iowa Judicial Branch
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Infrastructure Administrator / Network Administrator (SCA 13131-001)

Date Posted
June 4, 2021
Type
Full Time

Job Details

Date

Friday, June 4, 2021

Position Title

Infrastructure Administrator / Network Administrator

Location

State Court Administration
1111 E Court Ave
Des Moines, IA 50319

Salary

Pay Grade 30, $54,704.00 - $84,822.40 Annually
Eligible for State of Iowa benefits

Position Summary

The Infrastructure Administrator’s role is to plan, organize, and manage the overall IT infrastructure to ensure the stable operation of the judicial branch’s network. This includes installing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and data storage systems. Will also analyze and resolve end user network, hardware and software computer problems in a timely and accurate fashion when necessary.

Responsibilities

Assist with the design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
Perform network design and capacity planning.
Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.
Participate in the development of IT strategies in collaboration with the management team.
Assist with the preparation of RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.
Interact and assist Procurement Officer with negotiations with vendors, outsourcers, and contractors to secure network products and services.
Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
Manage servers, including, but not limited to, e-mail, file and print, proprietary applications, and backup servers and their associated operating systems and software.
Manage security solutions, including firewall, anti-virus, and intrusion detection systems as needed.
Manage all network hardware and equipment, including routers, switches, firewalls, and wireless.
Collaborate with executive management and business unit leaders to assess near- and long-term WLAN capacity needs.
Document the WLAN’s architecture, design, and layout, including protocols and standards used, as well as configuration.
Ensure network connectivity of all workstations.
Administer all equipment, hardware and software upgrades.
Assist Procurement Officer with network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Administer and maintain end user accounts, permissions, and access rights.
Perform server and security audits.
Perform system backups and recovery.
Monitor and test network performance and provide network performance statistics and reports.
Recommend, schedule, and perform network improvements, upgrades, and repairs.
Provide guidance to junior members of the team.

Requirements

Associate’s degree from an accredited college or university in business administration, public administration, or computer science preferred, and 2 years relevant experience.
OR
At least 3 years direct experience. One year of college may substitute for a maximum of one year work experience.
OR
Bachelor’s degree from an accredited college or university in business administration, public administration, or computer science preferred, and 1 year relevant experience.


Knowledge & Experience:
Working knowledge of SCCM, Active Directory, Group Policy, VMWare, and FortiGate devices.
Excellent knowledge of managing and delivering infrastructure design and operational excellence.
Working technical knowledge of current network hardware, protocols, and standards; as well as network and PC operating systems.
Exceptional knowledge of service and application delivery.
Hands-on hardware troubleshooting experience.
Knowledge of applicable data privacy practices and laws.
Knowledge and abilities in server and network performance tuning and troubleshooting.
Ability to conduct research into networking issues and products as required.
Ability to present ideas and communicate in both technical and user-friendly language.
Understanding of the branch’s goals and objectives.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional interpersonal skills, with a focus on relationship-building, listening, and questioning skills.
Experience working in a team-oriented, collaborative environment.
Exceptional customer-service orientation.

Applicants must show proof of the legal right to work in the United States - sponsorships are not available for this position.

Relocation assistance is not available for this position.

Final candidates must be able to pass a criminal background check.

The Iowa Judicial Branch is an E-Verify employer.

Contact Information

How to Apply

Send cover letter, resume, and the Iowa Judicial Branch Application for Employment to:

Mark Headlee, Director
1111 E Court Ave
Des Moines, IA 50319

OR email to: InfoTech@iowacourts.gov

Posting Close Date

All application materials must be received by Tuesday, June 22, 2021.

AA/EOE


Serving the people of Iowa, the Iowa Judicial Branch is dedicated to our mission... “The Iowa Judicial Branch dedicates itself to providing independent and accessible forums for the fair and prompt resolution of disputes, administering justice under law equally to all persons.” To learn more about the Iowa Judicial Branch and our career opportunities, please visit our career page located at www.iowacourts.gov.

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