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Paralegal/Investigator (CSC)

Date Posted
July 9, 2019
Full Time

Job Details


Tuesday, July 9, 2019

Position Title



Judicial Building
1111 E Court Ave
Des Moines, IA 50319


Pay Grade 26, $45,385.60 - $68,931.20 annually
Eligible for State of Iowa benefits


  • Greets and screens callers and visitors, making referrals to appropriate personnel or personally resolving the matter.

  • Serves as point of contact for attorneys, auditors, trustees, judges, and the public. 

  • Provides detailed responses to information requests about programs and procedures from readily available reference sources, composes correspondence in accordance with established policies.

  • Assists with entity-wide regulatory and educational functions for attorneys.

  • Provides administrative support for various Client Security programs, e.g. preparation of letters and notices, digitalizing files, status tracking, monitoring of deadlines. 

  • Performs varied meeting-preparation and support tasks.

  • Updates website, assists in the preparation and distribution of mailings and publications.

  • Establishes and fosters relationships with judges and trustees.

  • Assists in the recruitment, education, and oversight of trustees, auditors, and contract employees.

  • Ensures audit staff has necessary resources.

  • Facilitates assignment and scheduling of trust account audits.

  • Maintains statistics for Client Security programs.

  • Conducts investigations to obtain facts; compiles and classifies documents; assists in the preparation of summaries and recommendations.

  • Prepares letters, memoranda, and template/draft legal documents for use in the preparation of recommendations, pleadings, motions, and proposed orders.

  • Performs legal research, obtains legal reference materials and files legal documents.

  • Relays complex and important instructions and messages.

  • Organizes and maintains files and records of a confidential, complex, or otherwise sensitive nature. 

Other duties as assigned and required. 


  1. Graduation from an accredited paralegal program or experience equal to two years of full-time work as a paralegal or a similar support capacity under the supervision of a practicing attorney.

  2. Experience with accounting, bookkeeping +/or recordkeeping is a plus.

  3. Collections experience is a plus.

  4. Bilingual in English/Spanish is a plus.

  5. The following competencies:

  • Displays a high level of initiative, effort, attention to detail, and commitment to program goals by completing assignments efficiently, on time, and with minimal supervision.

  • High-level competency in electronic case management, document organization, and document preparation (including, but not limited to, current Microsoft Office programs and PDF generation software).

  • Knowledge of the organization’s functions, channels of communications, and the inter-relationships between its operations and the public and legal profession.

  • Knowledge of legal principles and legal research methods.

  • Ability to present statements of fact and law clearly and logically in written form.

  • Ability to draft legal instruments and documents.

  • Ability to follow complex oral and written instructions accurately and efficiently.

  • Ability to gather, assemble, and analyze facts, draw conclusions, and devise solutions to operational problems.

  • Ability to plan and organize workflow and identify potential for new efficiencies.

  • Ability to handle confidential work with tact and discretion and to make decisions requiring interpretation and judgment.

  • Exchanges information with individuals or groups effectively by listening and responding appropriately.

  • Expresses information to individuals or small groups effectively, taking into account the audience and the nature of the information.

  • Displays high standards of ethical conduct.  Refrains from dishonest behavior.

  • Maintains a professional demeanor in all interpersonal interactions.

  • Ability to establish and maintain effective working relationships with co-workers, auditors, trustees, judges, attorneys, and the general public.

  • Fosters and facilitates cooperation, pride, trust, and team spirit throughout the organization.

  • Punctual and reliable.

  • Committed to providing polite, responsive, quality service.

Contact Information

How to Apply

All applicants must submit a cover letter, resume and a completed Iowa Judicial Branch Application for Employment to:

Client Security Commission
Attn: Trinity Braun-Arana
Judicial Branch Building
1111 East Court Ave
Des Moines, IA 50319

Or email to

Posting Close Date

All application materials must be received by Friday, August 9, 2019, at 4:30 p.m.


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